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Feb 12, 2021 7:13:56 AM
Mastio & Company, an independent research agency that specializes in the less-than-truckload (LTL) industry, recently honored Averitt Express for service quality.
Results from the 16th annual LTL Carrier Customer Value/Loyalty Benchmarking Survey placed Averitt as the “Most Likely to Recommend” LTL carrier in the country.
The study consisted of interviews with nearly 1,600 major shippers throughout the U.S. The interviews allowed shippers to gauge carriers on a number of attributes, including quality of performance, pricing and customer service.
“Our annual study gauges the overall shared experiences that shippers have with their carriers in terms of customer service, technology, reliability and ease of conducting business with,” said Kevin Huntsman, senior vice president of sales for Mastio & Company. “Once again, Averitt has illustrated its dedication to building strong partnerships with shippers that enable them to achieve their goals year after year.”
“Our team is honored to be recognized by the shipper community for our commitment to delivering the most reliable LTL service in the nation,” said Wayne Spain, Averitt’s president and chief operating officer. “From our drivers to our customer service and operations associates, our team’s ability to work together toward a singular goal is stronger than ever.”
About Averitt Express
Averitt Express is a leading transportation employer with more than 100 locations throughout the United States. The company features many amenities to serve its driving force, such as state-of-the-art facilities, driver support centers for its over-the-road drivers, dynamic safety technology on its equipment, finishing schools and other training programs, and much more. It also has a strong benefits package, including health, dental and vision insurance, a company-funded profit-sharing retirement plan, an incentive program for referrals, a uniform credit, and paid holidays. These benefits, combined with a team-oriented culture and opportunities for career growth, help Averitt show unity throughout its network and to its customers. For more information about Averitt, as well as a list of job openings, call 1-888-AVERITT or visit AverittCareers.com.
Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
1415 Neal Street
Cookeville, TN 38501
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